Legal

Safeguarding Statement

How QC&A GROUP™ approaches safeguarding concerns raised through the platform.

Our position

QC&A GROUP™ is not an emergency service and does not receive or investigate safeguarding referrals. If someone is at immediate risk of harm, contact the emergency services on 999.

Raising a concern about a service

Concerns about the safety or quality of a regulated service should be raised with the provider, the relevant local authority safeguarding team and the Care Quality Commission.

Our responsibility

If information shared with us indicates a serious risk to a person, we may be required to share it with the appropriate authority. We will handle any such disclosure proportionately and lawfully.

Last reviewed August 2026.